Support & Service
On-time maintenance and upgrades extend the useful life of any equipment. The appropriate training reduces human errors which may cause unexpected downtime, and something worse.
We offer operator and technical training, on-site and remote support, preventive and corrective maintenance plans, and extended warranty programs. All designed to keep your business running.
Explore the plan that meets your needs.
Preventive Maintenance Plans
The best way to protect your investment is to constantly perform preventive maintenance in order to keep them in perfect operating condition.
Pemica can offer the best preventive maintenance plan that suits your needs. With 25 year of experience in maintenance of security X-Ray machines and all types of security equipment, we have coverage options to ensure your equipment is operational and complies with local and federal regulations.
Our experienced team of engineers are strategically located to service your equipment in the US and everywhere in the world you business might require.
Corrective Maintenance
It is always possible your equipment might fail, and we are here to help you minimize your downtime. Our team of experts is available to you 24/7 every day of the year to help you get your equipment back online.
Because we understand how critical your operation is, we want to be able to reach one of our service engineers right away. You can contact us very conveniently using the method that better suits your needs.
Training
We believe that training is at the heart of any successful security plan. For this reason, we offer customized training plans for every equipment we install.
We believe it’s crucial to have well trained operators in order to take full advantage of the benefits and performance of your equipment. Beyond just providing manuals, we believe on-site, online, and in-class training will guide your team through safe and successful operations of our systems.
Extended Warranties
If you’re looking for the ultimate solution for your equipment, we encourage you to look at our Extended Warranty packages.
The can be customized and tailored specifically to your needs and can include, Preventive Maintenance Interventions (quarterly, semi-annually, or annually), Corrective Maintenance Interventions (unlimited), and all the spare parts your equipment might require during its lifetime.
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Security management and operations in critical facilities involve strategy.
Strategy requires Making the Right Decisions, at the Right Time.